Last updated: [4th July, 2026]

These Terms and Conditions govern your use of pupaindia.com ("the Website"), owned and operated by PUPA CERAMICS, ELITE SANITARY AND TILES, PUPA HOMECARE PVT. LTD., and HI-TECH CERAMICS, operating together as the Pupa Group of Companies ("Pupa," "we," "us," or "our").

By visiting or using this Website, you agree to these Terms. If you do not agree, do not use the Website.

1. Who We Are

Pupa Group of Companies manufactures and sells products across multiple divisions, including construction chemicals, home care and cleaning products, kitchen sinks, sanitaryware and bath fittings, manhole covers and clay jaali, and picture tiles and cool roof tiles.

Registered Address: 113 Pillayarkovil Street, Vengamedu, Salem Bypass Rd, Periyakulathupalayam, Tamil Nadu 639006

2. Use of This Website

You agree to use this Website only for lawful purposes. You must not:

• Copy, reproduce, or resell content from this Website without our written permission

• Attempt to gain unauthorised access to our systems or data

• Use the Website to transmit harmful code, spam, or malicious content

• Misrepresent your identity or affiliation when submitting enquiries

We may restrict or block access to the Website for anyone who violates these Terms.

3. Website Content and Product Information

Product images, specifications, colours, dimensions, and descriptions on this Website are for general reference only. Actual products may vary due to manufacturing processes, batch differences, or ongoing product improvements.

We try to keep information accurate, but we do not guarantee that all content is complete, current, or error-free. Always confirm exact specifications with our sales team before placing an order.

4. No Online Purchase or Binding Sale Through This Website

This Website does not process payments or complete sales transactions. Submitting an enquiry form, contacting us through the Website, or browsing our product catalogue does not create a binding purchase agreement.

All orders, pricing, quantities, and delivery terms are finalised separately through direct communication with our sales team, dealers, or distributors, and are governed by a separate sales agreement, quotation, or invoice.

5. Pricing and Availability

Any pricing information referenced on this Website, if shown, is indicative only and subject to change without notice. Final pricing is confirmed through our sales team or authorised dealers at the time of order.

Product availability may vary by region and division. We do not guarantee that all listed products are available at all times.

6. Dealer, Distributor, and Institutional Enquiries

Enquiries submitted through this Website for dealership, distributorship, or bulk institutional purchase do not guarantee approval or partnership. All such relationships are subject to our internal evaluation process, credit terms, and a separate signed agreement.

7. Intellectual Property

All content on this Website, including text, images, logos, product designs, and graphics, is owned by Pupa Group of Companies or used under licence. You may not use our name, logo, or brand assets without our written consent.

8. Product Warranty

Any warranty applicable to our products is governed by the warranty terms provided at the time of sale or as stated on official product documentation, not by this Website. Website content does not extend, modify, or replace those terms.

9. Third-Party Links

This Website may contain links to third-party websites, such as social media pages. We are not responsible for the content, accuracy, or practices of any third-party website. Visiting linked sites is at your own risk.

10. Limitation of Liability

To the extent permitted by law, Pupa Group of Companies is not liable for any indirect, incidental, or consequential loss arising from your use of this Website, including reliance on product information shown here.

Nothing in these Terms limits liability that cannot be excluded under Indian law.

11. Indemnification

You agree to indemnify and hold Pupa Group of Companies harmless from any claims, damages, or expenses arising from your misuse of this Website or violation of these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from your use of this Website are subject to the exclusive jurisdiction of the courts in Karur, Tamil Nadu.

13. Changes to These Terms

We may update these Terms at any time. Changes take effect once posted on this page. Continued use of the Website after changes means you accept the updated Terms.

14. Contact Us

For questions about these Terms:

Email: crm@pupahomecare.com Phone: +91 95855 56414 / +91 97887 48414 Address: Pupa Group of Companies, 113 Pillayarkovil Street, Vengamedu, Salem Bypass Rd, Periyakulathupalayam, Tamil Nadu 639006